Returns & Exchanges

At American Express Fashion, we strive for your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a seamless 30-day return policy for all unworn apparel and accessories.

Return Process

• 1.
  Initiate Your Return

  Log in to your account portal and select the order containing the items you wish to return to generate a unique authorization number.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the packing slip is included inside the box.

• 3.
  Attach the Label

  Print the prepaid shipping label provided in your email and affix it clearly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to any authorized courier drop-off point and use your tracking number to monitor the status of your refund.